Resources for health practitioners (2024)

Fact sheets, guides and posters

Changes to QScript look-up and Monitored Medicines Standard requirements (PDF 172 kB): an overview of the legislative changes commencing 1 July 2024 impacting mandatory QScript look-up requirements
Checking QScript (PDF 397 kB): guidance to help relevant practitioners understand and meet their legislative obligations to check QScript
Registering for and using QScript when practising outside of Queensland (PDF 154 kB):guidance for relevant practitioners on exemptions from mandatory QScript look-up requirements
Pharmaceutical professions and QScript (PDF 356 kB): guidance for pharmacists and intern pharmacists about QScript use and the requirement to upload monitored medicine dispensing records to QScript
QScript look-up exemptions: frequently asked questions (PDF 533 kB):guidance for relevant practitioners on exemptions from mandatory QScript look-up requirements
QScript: The system in practice (PDF 124 kB): a high-level overview of how QScript works
Regulatory framework for medicines offences (PDF 542 kB): an overview of Queensland Health’s approach to compliance monitoring and enforcement of medicines offences under the Medicines and Poisons Act 2019
Posters for display:
- This pharmacy uses QScript (PDF 78 kB)
- This practice uses QScript (PDF 69 kB)

Videos

Healthcare happens in real time: a brief overview of what QScript is and how it works
QScript login and patient search: a demonstration of how to log in, conduct patient searches and navigate a patient’s medication history in QScript
QScript alerts: an overview of QScript alerts and how to view them
QScript approvals, QOTP episodes and correspondence: guidance on viewing prescribing approvals and Queensland Opioid Treatment Program (QOTP) episodes for patients, and how prescribers can view correspondence and identify approvals and QOTP episodes in their name
What is QScript?:information for patients about what QScript is and how it can help keep them safe

Technical resources

QScript help topics: comprehensive information about general QScript functionality
QScript troubleshooting guide (PDF 242 kB): troubleshooting assistance for specific technical issues users may encounter

For technical assistance or enquiries, please contact the QScript Technical Support Team:

Phone: 1800 776 633
Email: it.qscript@health.qld.gov.au

Clinical and training resources

Insight: alcohol and other drug training, education, clinical resources and practice advice for workers and services
Potential indicators of drug-seeking behaviour or monitored medicine misuse (PDF 532 kB): information to assist prescribers and pharmacists in identifying potential indicators of drug-seeking behaviour or monitored medicine misuse
Adis: a 24 hour, 7 day a week confidential support service, which can assist health practitioners with relevant local service information, up-to-date drug information and drug trends, resources, and advice on treatment options

Health practitioners seeking clinical advice regarding the management of patients with alcohol and other drug concerns can contact the Alcohol and Drug Clinical Advisory Service (ADCAS).

Visit the ADCAS webpage for more details.

Other resources

Legislative resources

Fact sheets and supporting documents: resources to help health practitioners understand their legislative obligations under the Medicines and Poisons Act 2019 and Medicines and Poisons (Medicines) Regulation 2021
QOTP resources: information, resources and forms relevant to the Queensland Opioid Treatment Program
Reporting medicines matters to the chief executive: online approved forms to assist with meeting reporting and notification requirements under the Medicines and Poisons Act 2019 and Medicines and Poisons (Medicines) Regulation 2021 (e.g. reporting a lost or stolen medicine)
Legislation, standards and extended practice authorities: information about and links to the Medicines and Poisons Act 2019 and its associated subordinate regulations, departmental standards and extended practice authorities
Compliance monitoring and enforcement of medicines offences: links to information about Queensland Health’s regulatory framework for medicines offences

Patient resources

QScript for patients: information for patients about the purpose of QScript, how it works and how it can help keep them safe
Adis: a 24 hour, 7 day a week confidential support service offering support for people in Queensland with alcohol and other drug concerns, their loved ones and health professionals
Drug use: support and treatment: contact details for support and treatment services for people concerned about their own or someone else’s substance use

Privacy resources and Terms of Access and Use

QScript Privacy collection notice for patients (PDF 229 kB)
QScript Privacy collection notice for health practitioners
Summary of the QScript Privacy Impact Assessment (PDF 157 kB)
QScript Terms of Access and Use – Health practitioners (PDF, 1.4MB)

Queensland Health’s Privacy Policy outlines how personal information is managed, including guidance on how to apply to access or correct your personal information.

To apply to access your personal information recorded in QScript, you will need to make a Right to Information (RTI) request. For information about the RTI request process, visitMake a Right to Information request.