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The latest reports from users having issues in New York City come from postal codes 10021, 10118, 10004, 10003, 10023, 10001, 10022 and 10011.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 272,293 ratings
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Problems in the last 24 hours in New York City, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in New York City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near New York City, New York
The most recent Spectrum outage reports came from the following cities:Brooklyn, New York City, The Bronx, Irvington, Queens, Newark, Hoboken, East Newark, Jersey City, East Orange, Staten Island, North Arlington, Union City, Clifton and Nutley.
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| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn | Internet | |
| Brooklyn | Internet | |
| Brooklyn | Internet | |
| New York City | Internet | |
| Brooklyn | Internet | |
| The Bronx | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near New York City, New York
Latest outage, problems and issue reports in New York City and nearby locations:
- A. Angeles (@a_angeles4) reported fromManhattan, New York
My internet is down right now. Smh. @Ask_Spectrum please get it together, I have due dates to hit.
- Christoph Knudsen (@draindesert) reported fromBrooklyn, New York
@Ask_Spectrum Is there an outage in Brooklyn, NY? (11215)
- Jotalin (@rejotalin) reported fromManhattan, New York
Hi, @Ask_Spectrum I am experiencing problems with my connection. Any issues of a power outage in 10029 Manhattan? I am in the middle of a workday with meetings ahead. Thank you.
- Krowa (Phil B) (@Krowa09) reported fromBrooklyn, New York
@Ask_Spectrum Down yet again in 11215. This has been a pattern over the past few weeks, is there another outage that hasn’t been reported yet?
- ThickharlemMase (@thickharlem) reported fromManhattan, New York
This is the third day...!!! Can you advise if service is still out in Harlem NYC and when will service be back on..? @Ask_Spectrum
- Will S. Patterson (@WillPatterson) reported fromBrooklyn, New York
@LinkNYC, you probably don’t get this often, but you are the real MVP today. Unlike @Ask_Spectrum and their overpriced, underperforming service as of late.
- ThickharlemMase (@thickharlem) reported fromManhattan, New York
@Ask_Spectrum Can you advise if service is still out in Harlem NYC
- Turlough O'Neill (@TurloughONeill) reported fromBrooklyn, New York
@Ask_Spectrum Internet down for the last 5 hours in Brooklyn 11215. Any idea when service will be restored?? 😡
- ThickharlemMase (@thickharlem) reported fromManhattan, New York
@Ask_Spectrum can we get an ETa when service will be back on in Harem, NYC
- The Prudes (@ThePrudes) reported fromManhattan, New York
Dear @GetSpectrum are you down in zip code 10029 ? 5pm
- anthony rabbito (@anthonyrabbito) reported fromNewark, New Jersey
@IronicBadger @Ask_Spectrum Rip in coax, and terrible American isps
- Kara (@karaPworrell) reported fromBrooklyn, New York
My internet is down (and has been consistently lately). @GetSpectrum can neither tell why it’s happening or when it will be fixed, but did offer to credit me $1 since I can’t do any work. this is what Twitter is for right? To ***** at big corporations who take advantage of us?
- Jotalin (@rejotalin) reported fromManhattan, New York
When login to your website, it says you to call your CS phone number. Once you call it gives you 45’ of waiting time. Is this a joke? @Ask_Spectrum
- ThickharlemMase (@thickharlem) reported fromManhattan, New York
@Ask_Spectrum AGAIN Please advise if my service is out in my area...? Harlem, NYC...
- Krowa (Phil B) (@Krowa09) reported fromBrooklyn, New York
@Ask_Spectrum I’m down once again in 11215, another outage reported in my area. This has been ongoing for weeks now and I’m unable to work, what is being done to fix this!?
- Alex Fishman (@bigdaddyfish_bk) reported fromBrooklyn, New York
@Ask_Spectrum my internet has been going in and out all day. Which make it impossible for me to work today. I live in Downtown Brooklyn and this happens all the time. Why should I keep your service? #spectrumsux
- DYLAN JUHNKE 🌪 (@djuhnk) reported fromManhattan, New York
Really hard to work from home when the internet I’m paying for is down for the 4-5th time in two weeks.@Ask_Spectrum @GetSpectrum what the hell?
- Porfirio Rubirosa 🇩🇴 (@bwaymike) reported fromManhattan, New York
@No_HabloIngle I got fios internet & I swapped from twc like a month ago. **** is beautiful
- ThickharlemMase (@thickharlem) reported fromManhattan, New York
@Ask_Spectrum I also would like to know if I can receive a discount on my bill for all of these service interruptions..? And my bill is due today..!
- ThickharlemMase (@thickharlem) reported fromManhattan, New York
@Ask_Spectrum service is out again...! My job is being affected from these multiple service outages
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- IKHNetworks (@IanKoHoman) reported
@UPS @TMobileHelp I wish on upon a star that my modem will be delivered before February 9th - as I want to cancel @Ask_Spectrum the bill cycle restarts on February 9th
- Roundtown Girl Again (@RoundtownA) reported
Sick of @GetSpectrum cable going out. Happens several times a day, so much so our daughter felt she couldn't use it when she visited. It's happened at least 3 times today.You're Time-Watner Cable & you'll always BE time Warner Cable. Try fewer commercials and better service!
- Makaylaaaaa. (@_MakaylaKay) reported
The fact that we haven’t had internet for damn near 24 hours!? No bad weather or anything. What is the reasoning? @Ask_Spectrum
- NotSlap (@slappzilla53072) reported
@Ask_Spectrum what’s the ETA for the big outage in Waukesha Co Wisconsin?
- fl0wb33 (@Fl0wb33) reported
Finally a response @Ask_Spectrum .. Just got the email stating fiber broken . hope to restore by 5pm CT in Waukesha. Communication is key to keeping your clients.
- Jeff Schultz (@MyyNameIsJefff) reported
@Ask_Spectrum so you going to explain why internet has been down for almost 24hrs and outage update?
- Landy Aeavitt (@UW0BoltBand) reported
@Ask_Spectrum @JesseJMcNamar Fix this! I also am having problems! I can’t win games!
- TL (@CAN1SAY) reported
@Tomracquetball @Ask_Spectrum Thank you for the explanation, that's more than what I received on my call this morning. Fingers crossed there will be a resolution soon!
- Simon ORD(4)EVER (@OrdeverLA) reported
@Ask_Spectrum So you know how many times you have sent a technician out to me??I want all my money back that you have cheated out of me over the last 6monthsDon’t get @GetSpectrum They charge for a service that they can’t supply.
- Rinnie (@chefrinnie) reported
@Ask_Spectrum I’m having pretty consistent issue with my router going out and I can’t tell if there is an outage in my area
