The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 557 |
| Houston, TX | 377 |
| Philadelphia, PA | 245 |
| Washington, D.C., DC | 244 |
| Seattle, WA | 238 |
| Atlanta, GA | 212 |
| Denver, CO | 204 |
| San Francisco, CA | 150 |
| Indianapolis, IN | 140 |
| Sacramento, CA | 139 |
| Orlando, FL | 133 |
| Miami, FL | 131 |
| Boston, MA | 125 |
| Detroit, MI | 121 |
| Portland, OR | 113 |
| Minneapolis, MN | 106 |
| Brooklyn, NY | 97 |
| Jacksonville, FL | 92 |
| Oakland, CA | 90 |
| Salt Lake City, UT | 84 |
| Littleton, CO | 80 |
| Baltimore, MD | 79 |
| Pittsburgh, PA | 70 |
| Tampa, FL | 65 |
| New York City, NY | 60 |
| San Jose, CA | 60 |
| Tacoma, WA | 47 |
| Reno, NV | 46 |
| Albuquerque, NM | 39 |
| Saint Paul, MN | 39 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Dirks3rd (@Dirks3rd) reported @comcast Why does my cable suck when it rains? You keep charging more and the service keeps getting worse
- Cyndee Lu Whoo 💎 (@CyndeeLuWhoo) reported
@TheyCallMeTomO1 @cspan I was able to record it on DirectTv. Maybe it’s a comcast issue?
- ♍️ (@BahmChelle) reported
@xfinity Count your days! The lack of service is unacceptable
- mi dispiace (@delayechoo) reported
@kalebhorton i'm going to sell "DudesRockTV" to NBC for $700m and fail up from there until i become the CEO of Comcast
- SocMediaIsSometimesOk (@socmediaisdumb) reported
@Xfinity If Xfinity cell service is anything like it’s cable service no thanks!! Over priced and spotty even in a huge market of Chicagoland
- John Bayleaf (@TheOriginalJAB) reported
@Xfinity Your TBS @tbs feed is broken up unwatchable crap tonight. What the ******* hell am I paying you idiots these exorbitant rates for if you can't even bring me TBS?!
- Samuel (@Samuel79010486) reported
@lorenzabraham12 @YouTube Larry TV YouTubeTV LoungeTV 💥 Stop you Number very too money?? Bad Xfinity Phone Stop
- Niki Romano (@romano_niki) reported
@Xfinity @XfinitySupport If you didn't outsource all your call centers you would probably have some help
- Jason T 🇺🇸➕️💛❤️💙🏈#herewego (@JET1273) reported
@KathyMills12 Here it's Xfinity (Comcast) and while I've not had much trouble since biting the bullet and switching to them a little over a year ago the time is coming that my price will 📈 and I really have no alternative that offers the same speed that we now need. AT&T has only 25Mbps.
- Kevin Smith (@SmithBKevin) reported
@sarahdavisagain People will give him **** about how he ran in the Xfinity series but my god he can drive literally ANYTHING with a motor attached.
- jon suer (@JonSuer) reported
Complete joke of a game @Avalanche. One of the few games Comcast customers get to watch and they **** the bed!!! Zero attitude on this team. Pathetic!!!
- steph (@_stephaniejolie) reported
My wifi been out for two days @ my crib’ xfinity comin tomorrow to fix tho . Y’all don’t know how much internet affects ur life
- kcary (@kcary) reported
@XfinitySupport Thanks to @XfinitySupport for helping so quickly - less than an hour! Xfinity store hadn't given me all the info. Expecting final resolution on next bill. #CustomerService
- Shay Castle (@shayshinecastle) reported
Yates q on internet service to BHP: You've got a deal with Comcast to provide service to 78% of your residents. We could connect maybe all of the BHP properties to high-speed fiber for about $3M. Should we? So I guess you *didn't* help in providing that free internet. My b.
- Nate Codes (@Nateemerson) reported
@SupernovaZona I've had mostly good experiences with AT&T fiber and mostly terrible experiences with XFinity...Either one will be *way* better than Cox though so there's that :)
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